Last Updated - Dec 20, 2019
At Awair, we take your privacy seriously.
This document focuses on information related to the operation of Awair products and services, including the Awair consumer electronics device and other products from Awair (collectively, “Awair Products”).
In this Privacy Statement, the expression “Awair Products” also includes our Mobile App, API, dashboard, and other services as defined in our Terms of Service.
By using Awair Products, you agree to allow us to collect and process information as described below.
Update related to GDPR
GDPR stands for the General Data Protection Regulation and is effective as of May 25th, 2018. GDPR replaces national privacy and security laws that previously existed within the EU with a single, comprehensive EU-wide law that governs the use, sharing, transfer, and processing of any personal data that originates from the EU.
Awair’s Privacy Pledge
We are committed to protecting the privacy and security of our users’ data. We believe that GDPR complements our existing data protection policies and processes, and consistent with strong commitment to data privacy. As part of our dedication to privacy and security, we make the following pledges to our customers:
Update related to California Consumers
The California Consumer Privacy Act (CCPA) is a privacy law that grants California residents new rights with respect to their personal information. This law is effective January 1, 2020.
California residents may request that Awair:
Awair has a long-standing policy that we do not sell your data. However, under the CCPA, some sharing of personal information necessary to provide you with personalized ads may be considered a “sale,” even if no money is exchanged. We aren’t changing how we share your data, but we want to make sure you have choices under the new definition of "sale."
When you opt out below, Awair will stop sharing your information with some of its advertising partners. As a result, you may no longer receive personalized offers from Awair on some sites or services.
How can a California Customer exercise their rights?
California residents may not be discriminated against for exercising any of the rights described above.
By using Awair Products, you agree to allow us to collect and process information as described below.
What information does Awair collect?
Information input during setup:
When you install the Awair app, you’ll be asked several questions to create an account and in order to help us create an initial setup of your preference and device settings. Answering these questions helps us to set up an initial program. As part of the creation of an account, you will be asked to supply personal data, such as your e‐mail address and gender (“Personal Data”).
Personal Data means any information concerning the personal or material circumstances of an identified or identifiable natural person.
Elective Information through participation in site functions:
Environmental data from the Awair Products’ sensors:
We collect data from several sensors built into the Awair Products. These sensors collect data such as current temperature, humidity, VOC level, CO2 level, and dust level in the room. The collection of this data is integral to the operation of the Awair Products and app, as it is key to monitoring your air quality and is used to determine recommendations. This data can also be used to integrate with and control other devices based on your personal environmental factors. Awair records a history of the data collected by the Awair Products. This allows us to offer you features such as usage history or analytics based on the sensor data.
Inputs, interactions, and usage of the Mobile App:
Your inputs and interactions with the Mobile App and site are recorded as you use and interact with the Mobile App and site. For example, when you swipe away a solution card, that interaction is recorded so that you will not see that card again.
Technical information from the device, Mobile App and site:
In order to improve your experience over time and help troubleshoot any problem you may encounter with any Awair Services, we record technical information such as your Awair device’s model and serial number or software version. We also record other technical information such as the version number for your Mobile App.
To connect your Awair device to our Services, or to access your data over the Internet from a computer, a smartphone or a tablet, you will need to connect it to your Wi-Fi network. During setup, we will ask for your Wi-Fi network name (SSID) and password to connect to the Internet. Awair will save this along with your IP address.
Like most Internet sites, we additionally routinely record log entries (including information such as your IP address) and technical information (such as your browser type and version) when there is contact with our services, for example with your browser, mobile device, or device.
When you use location-based services on your Awair Products' application or device, such as when measuring environmental conditions, then the physical location of your device will be collected in order to provide you with location-based services. This location data is collected anonymously in a form that does not personally identify you. With your consent, we may collect and upload from your device data such as location and environmental conditions at such locations. This data would be aggregated with data from devices of other consenting users to enhance the quality of data and other content provided by us or content providers. If you provide your consent, then we may also share this data with or sell this data to third parties. This data would be shared and sold anonymously in a form that would not personally identify you.
Personal Data as required for the ordering process:
In order to process and ship orders, Awair will require the collection of Personal Data such as your address and credit card information. Except in connection with your order to purchase a product through the Site, we do not collect any credit card or other financial account information.
We will collect information on the products you purchase from us such as their serial numbers, date of purchase and (if applicable) event logs that are useful in diagnosing product or application performance related issues. We may also use this information relating to a support or service issue.
Non-personal data collected by the browser:
When you access the Awair Services through the Site, we receive and store certain personally non‐identifiable information. Such information, which are collected passively using various technologies, cannot be used to specifically identify you. Therefore, such information shall not be regarded as Personal Data. Awair may store such information itself and/or such information may be included in databases owned and maintained by Awair's affiliates, agents or service providers. This Site may use such information and pool it with other information to track, for example, the total number of visitors to our Site, the number of visitors to each page of our Site, and the domain names of our visitors' Internet service providers. It is important to note that no Personal Data is available or used in this process. In operating this Site, we may use a technology called "cookies." A cookie is a piece of information that the computer that hosts our Site gives to your browser when you access the Site. Our cookies help provide additional functionality to the Site and help us analyze Site usage more accurately. For instance, our Site may set a cookie on your browser that allows you to access the Site without needing to remember and then enter a password more than once during a visit to the Site.
On most web browsers, you will find a 'help' section on the toolbar. Please refer to this section for information on how to turn cookies off. We recommend that you leave cookies turned on because they allow you to take advantage of some of the Site's features.
How does my Awair account or data collected by Awair interact with third parties?
Integration with third-party services:
Awair integrates with certain third-party services in order to enhance the functionality of the Awair Products and to allow greater options to optimize and control your air. When integrating with these services, your account information and device data may be shared.
Use of third-party services:
Awair uses or engages certain third party services for various functions such as our referral program. In order to allow the functionality of those services, Awair may share your data with those third-party services.
We also have vendors, service providers, and technicians who help with some of our processing and storage, or at times to help to answer your questions. They may also assist with monitoring our servers for technical problems. These technicians, vendors, etc. (as well as Awair employees) can access certain information about you or your account in line with this work but these technicians are not allowed to use this data for non‐Awair purposes.
Collection of data from third parties:
Awair may receive and process information from third parties, and some of this information may be associated or stored with your Awair account. We may also obtain information from other sources and combine that with the information in your account. For example, in order to offer discounts or rewards, we might collect certain information (such as which of our partners offers services where you live) to determine eligibility and efficacy of our programs.
Collection of data from third-party partners:
Any data that Awair receives from third-party products and services will be processed and stored by Awair and will be treated in accordance with this Privacy Statement. This information may be processed in the same ways as any other data that is a part of your Awair account or the Awair data logs.
Awair expects our customers are 18 years or older:
We do not knowingly collect, use, or share information that could reasonably be used to identify children under age 13 without prior parental consent or consistent with applicable law.
When does Awair share your data?
Interaction with third parties:
Awair may share your data with third parties in a manner consistent with Section II (How does my Awair account or data collected by Awair interact with third parties?).
For users with enterprise account or using Awair services for a business or enterprise, users with access to the main enterprise account may have a dashboard or may be able to obtain reports to specific to an individual’s data and data generated by a specific Awair Product. If you obtain your Awair Product or Awair account from your enterprise or allow your enterprise access to information from your Awair Product or Awair account, the manager or personnel from your enterprise may have access to information from your account.
With your explicit consent:
We may share personal information when we have your consent. One example of this would be if you sign up for programs offered by our partners. If you do this, we may share certain information with the partner. This could include things like your enrollment information and the activation status of your device.
In emergency situations:
We may share information in the case of an emergency. This includes protecting the safety of our employees and agents, our customers, or any person.
As part of business transitions:
Upon the sale or transfer of the company and/or all or part of its assets, your personal information may be among the items sold or transferred. We will request a purchaser to treat our data under the privacy statement in place at the time of its collection.
For legal reasons:
We may provide information to a third party if we believe in good faith that we are required to do so for legal reasons. For example, to respond to legal process, or comply with state and federal laws (or the applicable laws of foreign countries other than the United States).
We may share non‐personal information (for example, aggregated or anonymized customer data) publicly and with our partners. For example, we may publish trends about air quality or usage trends of our customers. This information may also be shared with other users to help them better understand their air quality habits compared to others in the Awair community, raise awareness about safety issues, or help us generally improve our system. We may also share non‐personal information with our partners, for example, if they are interested in providing demand‐response services or other incentive programs. We take steps to keep this non‐personal information from being associated with you and we require our partners to do the same.
Your personal information may be collected, processed and stored by Awair or its service providers in the United States and other countries where our servers reside. As a result, your personal information may be subject to legal requirements, including lawful requirements to disclose personal information to government authorities, in those jurisdictions.
If you select an outside party for the purchase, installation, or service of your Awair device and share your personal information, we cannot control the collection, storage or sharing of information collected by that party. For example, if you buy a Awair Product from a retailer, the retailer may collect personal information as part of the transaction. Or the party that installed the device may retain information that you provided to them to assist them in servicing the device if needed. Always check the privacy policies for any company that collects your personal information.
How long does Awair save my personal information?
Awair generally stores your personal information on Awair’s servers until you delete or edit it, or for as long as you remain a Awair customer in order to provide you with Awair Services.
You can access, amend or delete certain personal information through the controls in your account. Please contact us at firstname.lastname@example.org if you want to do that. Please note that we may ask you for proof of account ownership and/or identity before fulfilling your request. Because of the way we maintain certain Services, after your information is deleted, backup copies may linger for some time before they are deleted, and we may retain certain data for a longer period of time if we are required to do so for legal reasons.
Please note that this Privacy Statement may change from time to time. We will provide notice of any changes on the website or by contacting you.
If you have any questions, please contact us at email@example.com.
Last Updated - 04/23/2019
IMPORTANT: By using Awair consumer electronics products and other products made from Awair (the “Device”) you are agreeing to be bound by the terms of this Limited Warranty set forth below. If you do not agree to the terms of this Limited Warranty you may return the Device (in its original, unused condition) within thirty days of the date of purchase (or the return period provided by your place of purchase, whichever is longer) for a refund in accordance with our returns policy as set forth in Section 3 of this Limited Warranty.
This Limited Warranty gives you specific legal rights. You may also have other legal rights that vary by state, province or jurisdiction. The disclaimers, exclusions, and limitations of liability under this Limited Warranty will not apply to the extent prohibited by applicable law. For a full description of your legal rights you should refer to the laws applicable in your jurisdiction and you may wish to contact a relevant consumer advisory service.
Duration and Coverage. One (1) year Limited Hardware Warranty. Subject to the additional terms and conditions set forth below, Awair provides the following Limited Warranty only to the person or entity that originally purchased the Device from Awair or from one of its authorized resellers or distributors;
Limited Warranty. Awair warrants the Device against defects in materials and workmanship under normal use for a period of one (1) year from the date of original purchase and with respect to pre-orders from the date the pre-orders are shipped (“Warranty Period”). If a Device is returned to Awair during the Warranty Period as provided below, and Awair determines that the Device is defective, Awair will either repair or replace the unit with either a new or a refurbished Device. If the Warranty Period has expired or is otherwise not applicable as per the Scope and Limitation on Warranty (below), we will return the Device to you. More information about this warranty can be found at http://support.getawair.com.
Satisfaction Return Policy. If you are the original purchaser of the Product and you are not satisfied with this Product for any reason, you may return it in its original condition within thirty (30) days of the original purchase and receive a full refund. To return your product you need to contact customer support for an RMA number. RMA numbers are valid for 30 days after issuance, product returned after that will be returned to the customer.
Return and Warranty Service Process. Please review the online help resources at http://support.getawair.com prior to seeking warranty service. To obtain warranty service, you must first obtain a Return Merchandise Authorization (RMA) number from a Customer Support Representative (CSR) at Awair. Customer Support contact information can be found by visiting http://support.getawair.com. Awair may attempt to troubleshoot a warranty-related problem prior to issuing a RMA number. Awair may ask for additional information upon request. Issued RMA numbers remain valid for thirty days from issuance. Once an RMA number is obtained, your Device must be shipped freight prepaid; together with proof of purchase and all accessories, either its original packaging or packaging affording an equal degree of protection, to the Awair authorized distribution facility identified by the CSR. Failure to return any of the accessories may result in a delay and/or result in a credit to Awair or an invoice for the missing accessories.
In performing warranty service, Awair may furnish replacement parts on an exchange basis and replaced parts will become the property of Awair. Replacement parts provided by Awair shall be new or refurbished and of comparable quality, and may be a different part that contains compatible features and functions. You will reimburse Awair for the inspection, testing and repair of returned equipment determined by Awair not to be defective or which falls under one of the warranty exclusions described below (as well as pay all shipping and handling charges). In all cases, Awair’s determination as to whether or not the equipment is defective and covered by warranty will be final. Any replacement equipment will be warranted hereunder for remaining period of one (1) year from original purchase or with respect to pre-orders one (1) year from shipment of the pre-order.
Awair reserves the right to change the method by which Awair may provide warranty service to you, and your Device’s eligibility to receive a particular method of service.
Scope of and Limitation of Warranty. The warranty on this Device is limited to the repair or replacement of defective Devices as described in the Limited Warranty section above. This warranty does not cover customer training and education, installation, set up or adjustment, signal or reception problems.
The Device is not a medical device and has not been submitted for approval by the FDA and Awair makes no medical claims regarding the Device.
This warranty does not cover damage (i) due to acts of God, other forces beyond our reasonable control, such as internet or power outages, wars, riots, terrorism, labor disputes, earthquakes, floods or other events of “force majeure,” accident, misuse, abuse, negligence, commercial use or modification of, or to any part of your Device; (ii) caused by any third party product, service or system, use of the Device for purposes other than for which the Device was designed or intended, abnormal physical or electrical stress, or use in improper environmental conditions, or use of the Device in violation of written instructions provided by Awair (which may be provided at the time of purchase or on its website at http://support.getawair.com). This warranty does not cover defects due to normal wear and tear, scratches, nicks and dents or aging. This warranty does not cover damage due to improper repair, operation or maintenance or connections to improper voltage supply or, to the extent allowed by law, attempted repair by anyone other than a facility authorized by Awair to service your Awair Device. This warranty does not cover consumable parts (such as batteries). This warranty gives you specific legal rights, and you may also have other rights which vary from state to state (and jurisdiction to jurisdiction).
Wood is a natural product containing natural variations in color, tone, and graining. Awair does not warrant against natural variations in color, mineral streaks, small knots, and grain variations from plank to plank. Nor does Awair warrant against natural variations, color, gloss level, or U.V. discoloration between samples/ models and products. Any sample or model is for demonstrative purposes only, and such sample or model does not create a warranty of any kind that the goods you purchased shall conform thereto. Any warranties based on any such sample or models are specifically disclaimed.
In the usage of Awair Glow, Awair does not warrant against usages outside of the following safety clauses:
Disclaimer of Warranties. TO THE EXTENT PERMITTED BY LAW, THIS WARRANTY AND THE REMEDIES SET FORTH ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES AND CONDITIONS, WHETHER ORAL, WRITTEN, STATUTORY, EXPRESS OR IMPLIED. AWAIR DISCLAIMS ALL STATUTORY AND IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND WARRANTIES AGAINST HIDDEN OR LATENT DEFECTS, TO THE EXTENT PERMITTED BY LAW. IN SO FAR AS SUCH WARRANTIES CANNOT BE DISCLAIMED, AWAIR LIMITS THE DURATION AND REMEDIES OF SUCH WARRANTIES TO THE DURATION OF THIS EXPRESS WARRANTY AND, AT AWAIR’S OPTION, THE REPAIR OR REPLACEMENT SERVICES DESCRIBED ABOVE. SOME STATES (COUNTRIES AND PROVINCES) DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY (OR CONDITION) MAY LAST, SO THE LIMITATION DESCRIBED ABOVE MAY NOT APPLY TO YOU.
Limitation of Damages. IN ADDITION TO THE ABOVE WARRANTY DISCLAIMERS, TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER AWAIR NOR ITS SUPPLIERS SHALL BE RESPONSIBLE OR LIABLE WITH RESPECT TO ANY SUBJECT MATTER OF THIS AGREEMENT OR TERMS OR CONDITIONS RELATED THERETO UNDER ANY BREACH OF CONTRACT, NEGLIGENCE, STRICT LIABILITY OR ANY OTHER THEORY (A) FOR LOSS OR INACCURACY OF DATA OR COST OF PROCUREMENT OF SUBSTITUTE GOODS, SERVICES
OR TECHNOLOGY, OR (B) FOR ANY INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES INCLUDING, BUT NOT LIMITED TO HEALTH CLAIMS, BUSINESS INTERRUPTION, LOSS OF REVENUES AND LOSS OF PROFITS. THE FOREGOING SHALL APPLY EVEN IF AWAIR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. TO THE MAXIMUM EXTENT PERMITTED BY LAW, AWAIR’S AGGREGATE CUMULATIVE LIABILITY HEREUNDER SHALL NOT EXCEED THE ORIGINAL PURCHASE PRICE PAID FOR THE DEVICE THAT CAUSED SUCH DAMAGE. CERTAIN STATES (COUNTRIES AND PROVINCES) DO NOT ALLOW THE LIMITATION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE EXCLUSIONS SET FORTH ABOVE MAY NOT APPLY TO YOU.
Awair 3rd Party Commercial Services Terms of Service
Last Updated: May 1, 2017
Bitfinder, Inc., d/b/a Awair, Inc. ("Awair") provides a collection of application programming interfaces (APIs), referred to collectively as "Services" that provide communication and/or interoperability with Awair devices, systems and user accounts, as well as third party devices, systems and accounts that are supported by the Awair platform.
You wish to develop software which interacts with the Awair Services, this software referred to here as the "Implementation". Awair wishes to make these Services available to you for use in your Implementation, subject to your compliance with the terms and conditions set forth below (the "Agreement").
This Agreement applies to both commercial and non-commercial uses of the Services. There may be charge a fee for commercial use of the Service. By accessing, or using these Services, you are agreeing to be bound by the Agreement. If you do not wish to be bound by the Agreement, you may not access or otherwise use the Services.
1) Your Relationship with Awair
a) Your use of any of the Services is subject to the terms of a legal agreement between you and Awair, Inc., whose principle place of business is at 40 Boardman Place, San Francisco, California ("Awair").
c) Nothing contained in this Agreement shall be deemed to constitute either party as partner, joint venture or employee of the other party for any purpose.
d) Nothing contained in this Agreement shall be deemed to constitute a non-compete agreement. Awair may choose to independently develop products and services which compete with your Implementation.
e) You represent that you have full power, capacity and authority to accept this Agreement. If you are accepting on behalf of your employer or another entity, you represent that you have full legal authority to bind your employer or such entity to this Agreement. If you do not have the legal authority to bind, please ensure that an authorized person from your entity consents to and accepts these Agreements.
2) Term of the Agreement
a) This Agreement begins upon you signing and returning this Agreement to Awair (the Effective Date) and lasts for a term of one year.
b) This Agreement may be renewed annually.
c) Continued usage of the Services will be deemed a renewal of this Agreement. You may terminate your participation in the Agreement by ceasing use of the Services, and by removing the Awair API code from your Implementation. Awair, at its discretion, may cancel this Agreement at any time upon notice to you. If there is a material breach of the Agreement, then this notice period is waived, and the Agreement may be cancelled immediately.
d) The restrictions and obligations in sections 3, 4, 6, 7, 10, 11 and 12 survive the termination or cancellation of this Agreement, and shall continue to bind you, your successions and heirs.
3) Privacy and Personal Information
c) Security. You will use all reasonable efforts to protect Customer Data (as defined below) collected by you, including without limitation any personally identifiable information (PII), from unauthorized access or use. In the event your systems or infrastructure that are used for storage, processing or hosting Customer Data are breached or compromised, or if Customer Data is inadvertently exposed to non-authorized third parties, you shall inform Awair at [firstname.lastname@example.org] promptly of such a breach or exposure and provide all available information, including root cause analysis, remediation steps and compensating controls to ensure such a breach does not occur in the future. You are responsible for providing customer notification under the state breach notification statutes and any other applicable privacy laws and you will bear the costs incurred by you and Awair resulting from your breach or exposure. “Customer Data” means any and all technical information, PII, device usage information, or other information derived from access to or use of any of the Awair API and Awair Services, including but not limited to data acquired from or through the Awair API that relates to any end users of any Awair products and services or pertains to use of any Awair products and services by such end users. Before collecting any Customer Data or other information from end users of your Client, you must provide adequate notice of what Customer Data and other information you collect and how it will be used and/or shared and obtain any necessary consents. You will comply with all privacy laws and regulations (including those applying to PII) in connection with your access and use of the Services.
d) Data Use. You will not permit use of any Customer Data or disclose any Customer Data to any third party except to those third party service for your own benefit and under reasonable confidentiality terms. You will not use or disclose any information derived directly or indirectly from the Customer Data for any purpose other than as set forth above.
4) Awair Proprietary Rights
a) Awair shall own and retain all right, title and interest in and to the Intellectual Property Rights in the Services, subject only to the limited license expressly set forth in the section entitled "Permitted Uses". You do not acquire any other rights, express or implied, in the Services. ALL RIGHTS NOT EXPRESSLY GRANTED HEREUNDER ARE RESERVED TO AWAIR.
b) Awair claims no ownership over your software or data, as provided in the Implementation, and you retain copyright and any other rights you already hold. By using the Service, you grant Awair a perpetual, irrevocable, worldwide, royalty-free, and non-exclusive license to reproduce, adapt, modify, translate, perform, display and distribute your data through the Service for the sole purpose of Awair providing the Service to your Implementation.
c) Promotional and Marketing Use. In the course of promoting, marketing, or demonstrating the Awair API and Nest Products, Awair may produce, distribute and use depictions, screenshots, video, or other content from your products, and may use your company or product name and logos. You hereby grant Nest all necessary rights for these purposes.
5) Permitted Uses
a) Limited License. Subject to the terms and conditions of this Agreement, Awair grants to you a non-exclusive, non-transferable license (without the right to sublicense) to use the Services for commercial and non-commercial purposes within your Implementation. Also subject to the terms and conditions of this Agreement, Awair further grants to you a non-exclusive, non-transferable license (without the right to sublicense) to resell the Services as an integrated component of your Implementation.
b) Identification. In your Implementation, you shall identify to your users Services which come from Awair. Under no circumstance shall you identify Services as coming from any source other than Awair. For the purposes of this Identification, you are granted a limited, non-exclusive license to use Awair's trade-marks for the purposes of this Identification, provided that all titles, trade-marks, copyright and restricted rights notices are reproduced on such copies.
c) Limits on your Use of the Service. You acknowledge and agree that Awair may limit your usage of the Services. These limitations are specified in Appendix A. Such limits may be set by Awair at any time, at Awair's discretion. You further acknowledge and agree that Awair may adjust the rate at which such queries are received and processed by the Service in order to maintain the integrity of the Service. Such adjustments may be set by Awair at any time, at Awair's discretion. If you want your Implementation to use the Services outside these usage limits or usage policies, please contact Awair for information on additional licensing options.
i) You shall not copy or use the Services, or any related documentation except as expressly permitted in this Agreement.
ii) You will not, and will not permit any third party to, retain, sublicense, rent, copy, modify, translate, reverse engineer, decompile, disassemble, or otherwise reduce to human perceivable form any portion of the Services.
iii) You and your Implementation will not use the Services to harm Awair, such harm including, but not being limited to, disrupting Awair business and customers, overloading Awair's network or conducting Denial of Services attacks, finding or exploiting vulnerabilities in Awair's security, contacting Awair customers who do not have an explicit and preexisting relationship with you.
Violating any of these restrictions shall be considered a material breach of the Agreement.
e) Third-Party Software. The terms and conditions of this Agreement shall not apply to any Third-Party Software accompanying the Services. Any such Third-Party Software is provided under the terms of the license agreement or copyright notice accompanying such Third-Party Software.
f) Open Source Software. The terms and conditions of this Agreement shall not apply to any Open Source Software accompanying the Services. Any such Open Source Software is provided under the terms of the open source license agreement or copyright notice accompanying such Open Source Software.
g) Monitoring. Awair may monitor the use of the Services to ensure quality, improve Awair products and services, or verify your compliance with this Agreement. You will not interfere with such monitoring.
6) Changes to Service or Termination of Service
a) Awair may make provide periodic Upgrades to the Services. Awair will provide you with prompt notice if we intend to depreciate an existing API or otherwise make backwards incompatible changes to the Services in an Upgrade ("Depreciation Policy"). Your continued access and use of the Services shall be deemed your conclusive acceptance of the modified Services. If a modification is unacceptable to you, you must terminate use of the Services. In no way shall Awair be held liable for any costs or damages caused by the changes to the Services beyond refunding any unused pre-paid purchases of queries that have been requested by you.
7) Confidential Information
a) Services are proprietary to, and include confidential information belonging to Awair. For greater certainty, confidential information includes all trade secrets, know-how, inventions, techniques, processes, algorithms, software programs, hardware, schematics, and software source documents relating to the Services, and other information provided by Awair, whether disclosed orally, in writing, or by examination or inspection, other than information which you can demonstrate (i) was already known to you, other than under an obligation of confidentiality, at the time of disclosure; (ii) was generally available in the public domain at the time of disclosure to you; (iii) became generally available in the public domain after disclosure other than through any act or omission of you; (iv) was subsequently lawfully disclosed to you by a third party without any obligation of confidentiality; or (v) was independently developed by you without use of or reference to any information or materials disclosed by Awair. Confidential Information shall include without limitation the APIs, documentation relating to the APIs, Performance Data, and any Updates. For greater certainty, any Service (including any API) which is published under an open source license will no longer be considered confidential information, without affecting the confidentiality of the other non-published Awair Services.
You agree to not
i) disclose to any party not involved in the Implementation any information about the Service's performance, content, specifications or its code;
ii) copy any portion of Services code, appearance or documentation, except to the extent necessary to perform integration with Awair devices and services; or
iii) reverse engineer, decompile or disassemble the Services or any portion of it.
c) Without limiting the foregoing, you shall use at least the same degree of care that it uses to prevent the disclosure of its own confidential information of like importance, but in no event less than reasonable care, to prevent the disclosure of Confidential Information
d) Information regarded as confidential will be held in confidence by the you in perpetuity, or until Awair or a competent Court of Law no longer considers such information confidential.
e) You agree that monetary damages would not be a sufficient remedy for any breach of this Agreement, and that any court having jurisdiction may enter a preliminary and/or permanent restraining order, injunction or order for specific performance in the event of an actual or threatened breach of any of the provisions of this Agreement, in addition to any other remedy available to Awair.
a) The Terms may be assigned by Awair and will inure to the benefit of Awair, its successors, and assigns.
b) You shall not assign or otherwise transfer any rights or obligations under this Agreement, without the written authorization by Awair, such authorization not to be unreasonably withheld.
9) Changes to the Agreement
a) Awair reserves the right to make changes to the Agreement from time to time. When these changes are made, Awair will make a new copy of the Agreement available at [include hyperlink to terms of service](or such successor URLs that Awair may designate from time to time). You are therefore responsible for reviewing the Agreement and additional terms sent to you, or notices posted on the Awair website. Your continued access and use of the Services shall be deemed your conclusive acceptance of the modified agreement. If a modification is unacceptable to you, you may terminate this Agreement by ceasing use of the Services. In no way shall Awair be held liable for any costs or damages caused by the changes or termination to the Agreement.
b) If there is any contradiction between the Agreement and other API-related documents (including but not limited to the API documentation), then this Agreement will take precedence.
10) Exclusion of Warranties
a) The accuracy, reliability and fitness of purpose of the Services are not guaranteed. You should monitor your use of the Services on a regular basis to ensure their proper performance. You waive any and all claims that they may have against Awair arising out of the performance or nonperformance of the Services.
b) SERVICES ARE PROVIDED AS IS, AND AWAIR DISCLAIMS ANY AND ALL REPRESENTATIONS OR WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, WITH RESPECT TO IT, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
11) Limitations of Liabilities
a) THESE SERVICES AND RELATED INFORMATION ARE PROVIDED BY Awair Inc. ON AN "AS IS" AND "AS AVAILABLE" BASIS. AWAIR MAKES NO EXPRESS OR IMPLIED WARRANTIES, REPRESENTATIONS OR ENDORSEMENTS OF ANY KIND, OR AS TO THE OPERATION OF THE SERVICES OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED IN THIS SERVICES. YOU EXPRESSLY AGREE THAT YOUR USE OF THESE SERVICES IS AT YOUR SOLE RISK.
b) TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, AWAIR DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. AWAIR WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.
c) CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.
a) You agree to indemnify, defend and hold harmless Awair Inc., each of its officers, directors, owners, partners, employees, agents, licensors, suppliers and any third party information provider to the website from and against all losses, expenses, damages and costs, including legal fees, resulting from any violation of these Agreement (including negligent or wrongful conduct) by you or your use and access of the Awair Services.
b) You agree to agree to indemnify, defend and hold harmless Awair Inc., each of its officers, directors, owners, partners, employees, agents, licensors, suppliers and any third party information provider to the website from and against all losses, expenses, damages and costs, including legal fees, resulting from any claim by a 3rd party that your Implementation violates their intellectual property rights (including patent, copyright or trademark infringement, or violation of trade-secrets by you).
c) You will cooperate as fully as reasonably required in the defense of any claim. Awair reserves the right, at its own expense, to assume the exclusive defense and control of any matter subject to indemnification by you. You acknowledge that damages for improper use of the Services may be irreparable; therefore, Awair is entitled to seek equitable relief, including but not limited to preliminary injunction and injunction, in addition to all other remedies.
13) General Legal Terms
a) Severability: If a court finds any provision of this Agreement invalid or unenforceable, then that provision will be removed from the Agreement without affecting the rest of the Agreement. The remaining provisions of the Agreement will continue to be valid and enforceable.
b) Integration: This Agreement expresses the complete understanding of the parties with respect to the subject matter and supersedes all prior proposals, agreements, representations and understandings. This Agreement may not be amended except in a writing signed by both parties.
c) Waiver: The failure to exercise any right provided in this Agreement shall not be a waiver of prior or subsequent rights.
d) Attorney Fees and Expenses: In a dispute arising out of or related to this Agreement, the prevailing party shall have the right to collect from the other party its reasonable attorney fees and costs and necessary expenditures.
e) Governing Law: This Agreement shall be governed in accordance with the laws of the State of California.
f) Jurisdiction: The parties consent to the exclusive jurisdiction and venue of the federal and state courts located in San Francisco, California in any action arising out of or relating to this Agreement. The parties waive any other venue to which either party might be entitled by domicile or otherwise.
g) International Use. Given the global nature of the Internet, you agree to comply with all local rules including, without limitation, rules about the Internet, data, e-mail, privacy, copyright, and trademark infringement. Additionally, you agree to comply with all applicable laws regarding the transmission of technical data exported from the United States or the country in which you reside.
h) Communication. When you send e-mails to us, you are communicating with us electronically, and thereby you are consenting to receive communications from us electronically or by other means available. We will communicate with you electronically, by telephone or by facsimile. It is further understood that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communication be in writing
i) Language. It is the express wish of the parties that this Agreement and any related documents be drawn up in the English language.
j) Contact Information. Please send notices or requests by care of e-mail to: legal@Awair.com
(or) by our Mailing Address:
40 Boardman Place, 2F
San Francisco, CA
Appendix A: Service Level and Usage Limits
1. If your Implementation generates a high volume of queries, Awair reserves the right to set usage limits, as are described below. Awair also reserves the right to set other usage policies for the Services from time to time. If you want to engage in use outside these usage limits or usage policies, please contact Awair for information on licensing options to address your needs.
2. Usage Limits.
a. Implementations using the Services may at no cost generate up to 7,000 queries ("usage limit"), per day starting on the date you register for developer access ("Registration Date"). Every day, your Implementation receives a new allotment of 7,000 queries. Unused free queries are not carried over from day to day.
b. If your Implementation exceeds the usage limits, Awair reserves the right to restrict access to the Services by your Implementation, including but not limited to, throttling access to the server or denying access to the Services by your Implementation. In no way will Awair be liable for any losses or damages caused by the restriction of access to the Services by your Implementation caused by excess queries.
c. To avoid restriction of access to the Services by your Implementation, you can respond in one of the following ways:
i. Modify your Implementation to reduce the number of queries per day to be below the usage limit.
ii. Purchase an annual subscription for enhanced Usage Limits, which provides additional queries from Awair. These additional queries may be governed by different terms than the free queries provided in this Agreement.
d. Every query made by your Implementation is associated with a user account. Queries that are made by a user account that is identified as your Developer account(s) is/are considered to be test queries, and are not counted against your Implementation's usage limits. Awair reserves the right to limit the number of Developer accounts provided to you.
3. Other Limitations.
a. Rate Restrictions. Your Implementation may not request queries from the Services at a rate greater than 1 request per second per device. If your Implementation requests queries at a greater rate, Awair may throttle or otherwise limit access to the Services by your Implementation.
b. Data Restrictions. Awair may also, at its sole discretion, limit the volume of data transferred to or from the Services to your Implementation.
Appendix B: Enhanced Usage Limits Subscriptions
If the usage limits provided in Appendix A are insufficient for your Implementation, you may purchase an annual subscription from Awair to increase your monthly usage limits. Subscriptions will be managed through our sales staff at [email@example.com].
Last Updated - 2/9/2017
Awair Partner Program Agreement Terms and Conditions
I. Partner Responsibilities
A. Marketing Activities
B. Compliance with Laws
In addition to, and without limiting the provisions of the Agreement, Partner shall perform its obligations hereunder in accordance with the highest applicable industry standards and in compliance with all applicable laws, rules and regulations.
C. Partner Duty to Inform
Partner shall promptly inform Awair of any information known to Partner that could reasonably lead to a claim, demand or liability of or against Awair by any third party.
D. Other Partner Terms
II. Fees and Payments
A. Revenue Sharing Plans
Subject to: (i) Partner’s compliance with the Agreement, and (ii) the revenue sharing plan associated with a Partner’s activities pursuant to the Partner Program, Partner shall be entitled to receive certain fees from Awair (the “Fees”).
C. Additional Payment Information
B. Consequences of Termination
Upon termination of the Agreement: (a) each Party shall return to the other Party, or destroy (and provide certification of such destruction), all property of the other Party in its possession or control (including all Awair documentation and marketing materials and all Confidential Information (as defined below)); (b) Partner shall immediately cease displaying any Awair information and/or any Awair trademarks on any website or otherwise; and (c) all rights granted to Partner hereunder will immediately cease, including but not limited to the right of Partner to receive any payments of Fees hereunder, unless otherwise determined by Awair in its sole discretion.
IV. Intellectual Property Rights
A. Awair Creative
B. Awair Trademarks
During the term of the Agreement, Awair hereby grants to Partner a limited, revocable, non-exclusive, non-sublicensable and non-transferable license to display the Awair Trademarks solely as necessary to perform Partner’s obligations under the Agreement. Partner acknowledges and agrees that: (a) it will use Awair’s Trademarks only as permitted hereunder; (b) it will use the Awair Trademarks in a lawful manner and in strict compliance with all format(s), guidelines, standards and other requirements prescribed by Awair in writing from time to time; (c) the Awair Trademarks are and shall remain the sole property of Awair; (d) nothing in the Agreement shall confer in Partner any right of ownership in the Awair Trademarks and all use thereof by Partner shall inure to the benefit of Awair; and (e) Partner shall not, now or in the future, contest the validity of any Awair Trademarks or use any term or mark confusingly similar to any Awair Trademarks.
C. Restrictions on Partner’s Use of the Awair Trademarks
Notwithstanding Section IV.B., Partners shall not use any Awair Trademark including but not limited to the word mark AWAIR or variations of the word “Awair” in Partner’s business name, logo, products or services unless granted express written permission by Awair in advance of such use.
D. Proprietary Rights of Awair
As between Partner and Awair, the Awair Creative, Awair Trademarks, all demographic and other information relating to customers, the Awair products, and all software, documentation, hardware, equipment, devices, templates, tools, documents, processes, methodologies, know-how, websites, and any additional intellectual or other property used by or on behalf of Awair or otherwise related to the product, Awair Partner Program, Awair, together with all copyrights, trademarks, patents, trade secrets and any other proprietary rights inherent therein and appurtenant thereto (collectively, “Awair Property”) shall be and remain the sole and exclusive property of Awair. To the extent, if any, that ownership of any Awair Property does not automatically vest in Awair by virtue of the Agreement, or otherwise, Partner hereby transfers and assigns to Awair, upon the creation thereof, all rights, title and interest Partner may have in and to such Awair Property, including the right to sue and recover for past, present and future violations thereof. All of the information, property and intellectual property you have access to as a result of your participation in the Partner Program belongs entirely to Awair.
VI. Disclaimer of warranty
The Awair Trademarks, the Awair Creative are provided “as-is”. Awair makes no warranties hereunder, and Awair expressly disclaims all warranties, express or implied, including, but not limited to, warranties of merchantability and fitness for a particular purpose. Without limiting the foregoing, Awair further disclaims all representations and warranties, express or implied, that the Awair Trademarks or the Awair Creative do not infringe or otherwise violate any intellectual property or other proprietary right of any third party in any jurisdiction. Partner understands and agrees that the Awair Trademarks, the Awair Creative, and the Awair product may not satisfy all of Partner’s or customer’s requirements and may not be uninterrupted, error-free or free from harmful components and while Awair provides a limited warrant to customers, that warranty does not extend to Partner.
VII. Limitation of Liability and Indemnification
A. Limitation of Liability
Neither party shall have any liability for indirect, incidental, special, consequential, or exemplary damages, including but not limited to, damages for losses of profits, goodwill, use, data or other intangible losses even if the party has been advised of the possibility of such damages. In any event, either Party’s liability to the other Party under the Agreement for any reason will be limited to the Fees paid to Partner by Awair during the one (1) year period immediately preceding the event giving rise to the claim for damages. This limitation applies to all causes of action in the aggregate, including, but not limited to, breach of contract, breach of warranty, negligence, strict liability, misrepresentations, and other torts, other than with respect to confidentiality and misappropriation of intellectual property. The relationship between a customer and a Partner is strictly between the customer and the Partner, and Awair is not obligated to intervene in any dispute arising between the customer and the Partner. Under no circumstances shall Awair be liable for any direct, indirect, incidental, special, consequential, punitive, extraordinary, exemplary or other damages whatsoever, that result from the Partner’s relationship with any customer. These limitations shall apply even if Awair has been advised of the possibility of such damages. The foregoing limitations shall apply to the fullest extent permitted by applicable law.
B. Partner Indemnification
Partner agrees to indemnify, defend and hold harmless Awair and the directors, officers, employees, subcontractors and agents thereof (each, an “Indemnified Party”, and collectively, the “Indemnified Parties”), with respect to any claim, demand, cause of action, debt or liability, including reasonable attorneys’ fees (collectively, “claims”), to the extent that such claim is based upon or arises out of: (a) Partner’s breach of any representation, warranty, obligation or covenant under the Agreement; (b) Partner’s gross negligence or willful misconduct; (c) any warranty, condition, representation, indemnity or guarantee relating to Awair Entities granted by Partner to any customer or other third party; (d) Partner’s breach of any term of the Agreement; (e) Partner’s relationship with any customer.
C. Notice of Indemnification
In claiming any indemnification hereunder, the Indemnified Party shall promptly provide Partner with written notice of any claim which the Indemnified Party believes falls within the scope of the indemnifications provided under the Agreement. The Indemnified Party may, at its own expense, assist in the defense if it so chooses, provided that Partner shall control such defense and all negotiations relative to the settlement of any such claim and further provided that in settling any claim the Partner will not make any admission on behalf of the Indemnified Party or agree to any terms or conditions that do or reasonably could result in any admission by, or the imposition of any liability upon, the Indemnified Party without the prior written approval of the Indemnified Party.
D. Non-exclusive remedies
In the event of any breach or threatened breach by Partner of any provision of Sections I, IV and/or V above, in addition to all other rights and remedies available to Awair under the Agreement and under applicable law, Awair shall have the right to (a) immediately enjoin all such activity, without the necessity of showing damages or posting bond or other security, (b) immediately terminate the Agreement and Partner’s engagement hereunder, (c) receive a prompt refund of all amounts paid to Partner hereunder, and (d) be indemnified for any losses, damages or liability incurred by Awair in connection with such violation, in accordance with the provisions of this Section VII.
VIII. General provisions
A. Force Majeure
If the performance of any part of the Agreement by either Party is prevented, hindered, delayed or otherwise made impracticable by reason of any flood, riot, fire, judicial or governmental action (including, but not limited to, any law, regulation or embargo prohibiting the performance contemplated hereunder and/or the failure or refusal of a government agency to issue a license required for any performance pursuant to the Agreement), labor disputes, act of God or any cause beyond the reasonable control of that Party, the Party shall be excused from such performance to the extent that it is prevented, hindered or delayed by such cause. Notwithstanding anything herein to the contrary, the Party prevented from performing hereunder by a force majeure event shall nevertheless use its best efforts to recommence its performance hereunder as soon as reasonably practicable and to mitigate any damages resulting from its non-performance hereunder.
B. Independent Contractors
The Parties to the Agreement are independent contractors. Neither Party is an agent, representative or related entity of the other Party. Neither Party shall have any right, power or authority to enter into any agreement for, or on behalf of, or incur any obligation or liability of, or otherwise bind, the other Party. The Agreement shall not be interpreted or construed to create an association, agency, joint venture or partnership between the Parties or to impose any liability attributable to such a relationship upon either Party.
Nothing in the Agreement is intended to create, nor shall it be construed as creating, any exclusive arrangement between the Parties to the Agreement. The Agreement shall not restrict either Party from entering into similar arrangements with others, provided it does not breach its obligations under the Agreement by doing so.
Any notice, approval, request, authorization, direction or other communication under the Agreement shall be given in writing and shall be deemed to have been delivered and given for all purposes (a) on the delivery date if delivered personally, or by email to Partner’s email address listed in the Partner Account, and to firstname.lastname@example.org; (b) two (2) business days after deposit with an internationally recognized commercial overnight courier service, with written verification of receipt; or (c) five (5) business days after deposit in certified or registered mail, return receipt requested, postage and charges prepaid, to the address provided in the Partner Account, and for Awair to email@example.com.
E. No Waiver
The failure of either Party to insist upon or enforce strict performance by the other Party of any provision of the Agreement or to exercise any right under the Agreement shall not be construed as a waiver or relinquishment to any extent of such Party’s right to assert or rely upon any such provision or right in that or any other instance; rather, the same shall be and remain in full force and effect. Each waiver shall be set forth in a written instrument signed by the waiving Party.
F. Entire Agreement
The Agreement, including any completed application form and all guidelines and other documents linked or otherwise reference herein, sets forth the entire agreement and supersedes any and all prior agreements, written or oral, of the Parties with respect to the subject matter hereof (including, but not limited to, any prior version of the Agreement). Neither Party shall be bound by, and each Party specifically objects to, any term, condition or other provision that is different from or in addition to the provisions of the Agreement (whether or not it would materially alter the Agreement) and which is proffered by the other Party in any correspondence or other document, unless the Party to be bound thereby specifically agrees to such provision in writing.
All the terms and provisions of the Agreement shall be binding upon and inure to the benefit of the Parties to the Agreement and to their respective heirs, successors, permitted assigns and legal representatives. Neither Party shall have the right to assign or otherwise transfer the Agreement, or any of its rights or obligations hereunder, to any third party without the other Party’s prior written consent.
H. Applicable Laws
The Agreement shall be governed by and interpreted in accordance with the laws of the State of California USA applicable therein, without regard to principles of conflicts of laws. The parties irrevocably and unconditionally submit to the exclusive jurisdiction of the courts of San Francisco, California with respect to any dispute or claim arising out of or in connection with the Agreement.
Awair for Business Program Agreement
This Partner Program Agreement (the “Agreement”) is entered into by and between Bitfinder, Inc., d/b/a Awair, Inc., a Delaware corporation (“Awair”) and it's (“Partner”), from the effective date specified in the separate invoice. (“Effective Date”).
B. PARTNER RESPONSIBILITIES
C. TERM AND TERMINATION OF AGREEMENT
D. PRICE AND ORDER
E. CONFIDENTIAL INFORMATION
F. DISCLAIMER OF WARRANTY
G. LIMITATION OF LIABILITY
H. GENERAL TERMS